All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at returns@awdesigns.com to obtain a Return Merchandise and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return seven (7) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be
● __________
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● If you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund within 15 days of the ship date.
● Original shipping charges are non-refundable. Items returned must be in original condition with tags attached and be returned in original packaging.
● Items must be unworn, unaltered, and unwashed.
● We reserve the right to deny a refund, exchange or store credit if the item(s) returned are not in original condition or do not meet our quality standards.
● Requests for refund of merchandise purchased must be accompanied by the original receipt.
● Personalized items, custom orders, and items marked 'FINAL SALE' may not be exchanged or returned.
● International customers are responsible for arranging a shipping method for returning the item to us and covering the associated return shipping costs.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: